Privacy Policy

DATA PROTECTION NOTICE FOR CUSTOMERS

Updated on: 2024-10-24

This Data Protection Notice (“Notice”) outlines the basis on which Stepping Cloud Consulting Private Limited (“we”, “us”, or “our”) may collect, use, disclose, or otherwise process personal data of our customers, in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP”). This Notice applies to personal data in our possession or under our control, including data in the hands of organizations we have engaged for processing purposes.

Definitions and Key Terms

  • Cookie: Small data files stored on your device that help us improve services and user experience.
  • Company: Refers to Stepping Cloud Consulting Private Limited, located at 505 & 506, 5th Floor, DLF Tower A, Jasola Vihar, New Delhi, India.
  • Country: India, where Stepping Cloud Consulting Private Limited is based.
  • Customer: Refers to a person or entity that contacts us regarding our services, or enters into a contract with us.
  • Device: Any internet-connected device, like a phone or computer, used to visit our website.
  • IP address: A numerical label for each device connected to the internet for identification.
  • Personnel: Employees or contractors working for Stepping Cloud Consulting Private Limited.
  • Personal Data: Information related to a customer that can identify them, directly or indirectly.
  • Service: Services provided by Stepping Cloud Consulting, detailed on our website here.
  • Third-party service: Partners who may provide content or services we think may interest you.
  • Website: Our website at www.steppingcloud.com.
  • You: Refers to a registered user of Stepping Cloud Consulting services.

Personal Data

We may collect various personal data, such as name, email, phone number, and organization details, depending on your interaction with us. Additionally, technical information like IP address, browser, and device characteristics are automatically collected when you visit our platform. We use cookies to track website visits and interactions.

Collection, Use, and Disclosure of Personal Data

We collect personal data when provided voluntarily by you or by an authorized third party, or as required by law. Uses of your data include:

  • Performing obligations for services requested by you.
  • Responding to inquiries, applications, or complaints.
  • Any other purposes for which you have provided data.

Withdrawing Your Consent

Your consent for data collection, use, and disclosure remains valid until you withdraw it in writing. You may send withdrawal requests to our Data Protection Officer at askme@steppingcloud.com. Please allow time for processing, and note that withdrawal may affect our ability to provide certain services.

Access to and Correction of Personal Data

If you wish to access or correct your personal data, please contact us in writing. A reasonable fee may be charged for data access requests, and we aim to respond within ten business days.

Protection of Personal Data

We implement security measures to safeguard your data, including antivirus protection, encryption, and controlled access. However, no data transmission method is completely secure; we continuously enhance our security practices to protect your information.

Children's Privacy

We do not knowingly collect data from children. If we become aware of unintentional data collection from minors, we will delete such information promptly.

Media Usage

We use third-party media assets in compliance with respective terms. Contact us if you believe any media infringes on your rights.

Marketing Communication

We collect email addresses to send updates. You can unsubscribe anytime through the email link or by contacting us.

Accuracy of Personal Data

We rely on you to provide accurate information. Notify us of changes via askme@steppingcloud.com.

Retention of Personal Data

We retain personal data as long as necessary for the purpose it was collected or as legally required. Data is removed when no longer needed.

Contact Us

If you have questions, email us at askme@steppingcloud.com.

Effect of Notice and Changes

This Notice works with any other terms related to personal data. We may update it periodically; your continued use of our services indicates acceptance of these changes.